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Senior Service Expert

Full Time Chennai Information Technology 7yrs to 10 yrs Experience

Role Overview

As a Senior Service Expert (minimum of 7-10 years of experience in operating Atlassian products), we expect good to excellent knowledge in the areas of … 

  • Execution of service requests (e.g., creation of new users, workflows, projects, etc.) 
  • Monitoring of Jira and Confluence instances  
  • Backup & restore of application data 
  • Act as a knowledge broker for the service desk 
  • Perform technical quality assurance prior to implementation 
  • 2nd level support for application related faults and problems (operation and data flows) 
  • Ensure stability and security of production environment and services 
  • Migration the Jira & Confluence from DC in the cloud 

 

Technological skill deep dive 

Architecture Management: LeanIX 

Service Management: ServiceNow 

Cloud Services: Jira, Confluence


Interested candidates can apply on pratyusha@hirednext.info

Job Summary

Location Chennai
Type Full Time
Department Information Technology
Experience 7yrs to 10 yrs

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