Full Time
Information Technology
Responsibilities Should have good exposure to warranty claim process and Finance & legalterms related to warranty Candidate will be handling the warranty L2 support and also involve andchange management for warranty process. Address escalated technical issues for warranty management system andperform root cause analysis. Coordinate with internal teams to resolve complex problems. Monitor and report on ticket inflow and outflow, resolution times, and usermanagement for audits. Develop dashboards with defined KPIs to track performance and identifyareas for improvement. Conduct regular reviews and implement automated processes using AIsolutions. Update the knowledge base and documentation regularly to ensure accuracyand relevance. Explore AI-powered solutions for automated ticket assignment and routing,self-service options, and virtual assistants to enhance customer satisfactionand reduce support center load. Develop scripts to add automation and streamline support processes. Handle change requests and ensure smooth implementation.Qualifications B.Tech or BE degree 3-6 years of experience in Warranty claim support for automotive industry andanalysis. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Experience with AI and automation technologies is preferred. Proficiency in scripting languages for automation. Knowledge of ITIL practices and principles. Ability to work independently and manage multiple tasks. Strong organizational and time management skills. A passion for continuous improvement and customer satisfaction.Required Knowledge: Quick comprehension of the topic “Warranty” as well as contextualrelationships Process understanding regarding warranty and goodwill as foundation foridentification of bugs within process that need to be resolved General understanding of object structure/ logic within Salesforce Basic SQL knowledge Basic Knowledge about Service Now Knowledge regarding Salesforce indicator (not mandatory) Knowledge of Jira Familiar with user stories within context of software developmentAnalytical & Root Cause SkillsL2 should not just approve/reject — they must analyze patterns.Root Cause Analysis (RCA) methodologyFailure pattern identificationData analysis (Excel, BI tools preferred) Soft Skills Open mindedness Easy in connecting with other people Direct communication in case of any unclarities Attention to Details Prioritization Skills Patience
Full Time
Information Technology
Responsibilities Should have good exposure to warranty claim process and Finance & legalterms related to warranty Candidate will be handling the warranty L2 support and also involve andchange management for warranty process. Address escalated technical issues for warranty management system andperform root cause analysis. Coordinate with internal teams to resolve complex problems. Monitor and report on ticket inflow and outflow, resolution times, and usermanagement for audits. Develop dashboards with defined KPIs to track performance and identifyareas for improvement. Conduct regular reviews and implement automated processes using AIsolutions. Update the knowledge base and documentation regularly to ensure accuracyand relevance. Explore AI-powered solutions for automated ticket assignment and routing,self-service options, and virtual assistants to enhance customer satisfactionand reduce support center load. Develop scripts to add automation and streamline support processes. Handle change requests and ensure smooth implementation.Qualifications B.Tech or BE degree 3-6 years of experience in Warranty claim support for automotive industry andanalysis. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Experience with AI and automation technologies is preferred. Proficiency in scripting languages for automation. Knowledge of ITIL practices and principles. Ability to work independently and manage multiple tasks. Strong organizational and time management skills. A passion for continuous improvement and customer satisfaction.Required Knowledge: Quick comprehension of the topic “Warranty & Goodwill” as well as contextualrelationships Process understanding regarding warranty and goodwill as foundation foridentification of bugs within process that need to be resolved General understanding of object structure/ logic within Salesforce Basic SQL knowledge Basic Knowledge about Service Now Knowledge regarding Salesforce indicator (not mandatory) Knowledge of jira Familiar with user stories within context of software developmentAnalytical & Root Cause SkillsL2 should not just approve/reject — they must analyze patterns.Root Cause Analysis (RCA) methodologyFailure pattern identificationData analysis (Excel, BI tools preferred) Soft Skills Open mindedness Easy in connecting with other people Direct communication in case of any unclarities Attention to Details Prioritization Skills Patience
Full Time
Information Technology
Responsibilities Candidate should have good exposure in warranty domain, and handlingwarranty support, claims related query, Finance verifications etc. Should also have exposure to finance terms. Address escalated technical issues and perform root cause analysis. Coordinate with internal teams to resolve complex problems. Monitor and report on ticket inflow and outflow, resolution times, and usermanagement for audits. Develop dashboards with defined KPIs to track performance and identifyareas for improvement. Conduct regular reviews and implement automated processes using AIsolutions. Update the knowledge base and documentation regularly to ensure accuracyand relevance. Explore AI-powered solutions for automated ticket assignment and routing,self-service options, and virtual assistants to enhance customer satisfactionand reduce support center load. Develop scripts to add automation and streamline support processes. Handle change requests and ensure smooth implementation.Qualifications B.Tech or BE degree 3-6 years of experience in Warranty claim support for automotive industry andanalysis. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Experience with AI and automation technologies is preferred. Proficiency in scripting languages for automation. Knowledge of ITIL practices and principles. Ability to work independently and manage multiple tasks. Strong organizational and time management skills. A passion for continuous improvement and customer satisfaction.Required Knowledge: Quick comprehension of the topic “Finance” as well as contextualrelationships General understanding of object structure/ logic within Salesforce Basic Knowledge about Service Now Familiar with user stories within context of software development General understanding of warranty process (link to WP Warranty & Goodwill)Analytical & Root Cause Skills L2 should not just approve/reject — they must analyze patterns. Root Cause Analysis (RCA) methodology Failure pattern identification Data analysis (Excel, BI tools preferred)Responsibilities Candidate should have good exposure in warranty domain, and handlingwarranty support, claims related query, Finance verifications etc. Should also have exposure to finance terms. Address escalated technical issues and perform root cause analysis. Coordinate with internal teams to resolve complex problems. Monitor and report on ticket inflow and outflow, resolution times, and usermanagement for audits. Develop dashboards with defined KPIs to track performance and identifyareas for improvement. Conduct regular reviews and implement automated processes using AIsolutions. Update the knowledge base and documentation regularly to ensure accuracyand relevance. Explore AI-powered solutions for automated ticket assignment and routing,self-service options, and virtual assistants to enhance customer satisfactionand reduce support center load. Develop scripts to add automation and streamline support processes. Handle change requests and ensure smooth implementation.Qualifications B.Tech or BE degree 3-6 years of experience in Warranty claim support for automotive industry andanalysis. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Experience with AI and automation technologies is preferred. Proficiency in scripting languages for automation. Knowledge of ITIL practices and principles. Ability to work independently and manage multiple tasks. Strong organizational and time management skills. A passion for continuous improvement and customer satisfaction.Required Knowledge: Quick comprehension of the topic “Finance” as well as contextualrelationships General understanding of object structure/ logic within Salesforce Basic Knowledge about Service Now Familiar with user stories within context of software development General understanding of warranty process (link to WP Warranty & Goodwill)Analytical & Root Cause Skills L2 should not just approve/reject — they must analyze patterns. Root Cause Analysis (RCA) methodology Failure pattern identification Data analysis (Excel, BI tools preferred)Soft Skills Open mindedness Easy in connecting with other people Direct communication in case of any unclarities Attention to Details Prioritization Skills Patience Open mindedness Easy in connecting with other people Direct communication in case of any unclarities Attention to Details Prioritization Skills Patience
Full Time
Human Resources (HR)
Purpose of the RoleDrive university relations, early talent strategy, and employer branding initiatives to build strong talent pipelines, academic partnerships, and a compelling employer brand for future workforce needs.Key ResponsibilitiesUniversity Relations & Early Talent StrategyDefine and execute university relations and early talent strategy aligned with business prioritiesBuild and manage strategic academic partnerships for hiring, innovation, and capability buildingLead end-to-end campus hiring and early career programs (internships, apprenticeships, trainee onboarding, and performance management)Represent the organization in academia–industry collaborations and forumsEmployer BrandingDefine and drive employer branding and EVP strategy to position the organization as an employer of choiceCollaborate with HR, business, and communications teams to translate culture and employee experience into a compelling brand narrativeManage employer branding across digital platforms (social media, careers site, campaigns, leadership & employee storytelling)Track and enhance brand perception, engagement, and hiring conversion through data-driven initiativesKey SkillsKnowledge of HR recruitment systems (e.g., Oracle or similar platforms)Strong communication and interpersonal skills with creative storytelling abilityStakeholder management and cross-functional collaborationEducation & ExperienceBachelor’s/Master’s degree in HR, Business Administration, Psychology, or related field8–10 years of experience in campus hiring, talent acquisition, or employer brandingProven track record in executing campus engagement programs and EVP-driven branding strategiesExperience working with cross-functional teams and exposure to digital/social branding platforms (LinkedIn, Glassdoor, career sites, etc.)
Full Time
Information Technology
DescriptionStrong executive communication and storytelling skills with the ability to simplify complex technical topics.Solid understanding of enterprise IT infrastructure environments (cloud, compute, collaboration, workplace services, or networks).Strategic thinking combined with strong execution and program governance capability.High level of discretion, stakeholder maturity, and ability to operate in a global matrix environment.Analytical mindset with ability to synthesize data into actionable insights. ResponsibilitiesPartner closely with the leader to drive strategic priorities across global IT infrastructure domains including cloud, workplace, data center, networks, and collaboration.Prepare executive briefings, decision papers, and structured insights to support leadership forums, steering committees, and global reviews.Establish governance cadence across programs by tracking milestones, risks, and dependencies across regions and teams.Act as a central point of coordination between infrastructure leadership, enterprise IT stakeholders, and business functions.Translate complex technical initiatives into clear business narratives for senior leadership communication.Support organizational planning, leadership offsites, and transformation initiatives within Global IT Infrastructure.Enable operational excellence by managing leadership dashboards, metrics tracking, and follow-through on strategic actions.Facilitate preparation for executive engagements, global townhalls, and leadership communications.Bring structured thinking to problem solving, anticipating leadership needs and proactively driving outcomes. QualificationsBachelor’s degree in Engineering or Technology; MBA or equivalent business qualification preferred.8–12 years of experience across IT strategy, program management, consulting, or senior leadership support roles.Prior exposure to infrastructure or enterprise technology environments is strongly preferred.Experience working with global stakeholders and senior leadership teams will be an advantage
Full Time
Information Technology
Key Tasks, Responsibilities & Project Areas:• Partner with operational teams to apply AI where it adds the most value.• If Software: • Embed AI into development workflows — code review, bug prediction, backlog prioritization, and CI/CD enhancements.• If Procurement: • Deploy AI for supplier risk prediction, cost forecasting, supplier scoring, and contract optimization.• Translate challenges into actionable AI projects with clear ROI.• Run rapid pilot projects to validate AI concepts before scaling across multiple sites.• Bridge technical teams and operations stakeholders, ensuring AI models are both technically sound and operationally effective.• Pilot, refine, and scale AI solutions across global operations.• Champion AI adoption and train teams to use tools effectively.• Develop predictive solutions to anticipate bottlenecks and integration conflicts.Key Skills:• Deep understanding of Software Engineering or Procurement processes.• Ability to reframe operational pain points into actionable AI projects.• Skilled in balancing technical ambition with business practicality.Education Qualification & Experience:• Degree in Computer Science, Data Science, Industrial Engineering, or equivalent.• Strong experience in Machine Learning, Data Engineering, and AI implementation.• Hands-on expertise with AI/ML frameworks (TensorFlow, PyTorch) and industrial data platforms.• Proven track record of building production-ready AI systems.• Preferably 10+ years of total experience (as of 31st December 2025).Personal Attributes:• Hands-on problem solver, comfortable working on-site and iterating solutions.• Excellent communication skills to engage both technical and non-technical stakeholders.• Strong collaborator across diverse cultural and functional teams.• Continuous learner with a passion for innovation.
Full Time
Information Technology
Key Tasks, Responsibilities & Project areas:• Work with 360 degree of stakeholders from reporting teams to peers to managers & with partners to build a compelling ecosystem for aftersales connecting process, product & digitalization.• Partner with stakeholders to identify what can be simplified, develop a modernization plan, and lead teams in executing it while building their knowledge and capabilities.• Develop and maintain an end-to-end understanding of the aftersales systems architecture to innovate and drive changes that simplify integrations, workflows, and data flows.• Collaborate with aftersales markets across service contracts, warranty, diagnostics, and parts to align practices and improve outcomes.• Work closely with IT and Data teams to create synergies across platforms, integrations, and master data, establishing a cohesive aftersales ecosystem.• Bring relevant, latest technology trends to aftersales and maintain an overview of the cloud and data ecosystem that underpins the infrastructure.• Apply GenAI to ticketing systems; assess and learn existing models and algorithms that support aftersales and implement improvements to increase efficiency while adhering to responsible AI practices.• Collaborate with global teams at MBT and DTNA to drive synergy, simplification, and appropriate globalization, while ensuring necessary regional autonomy.Key Skills: Aftersales process mastery: Deep, end-to-end understanding of aftersales operations with the ability to design, standardize, and continuously improve processes to enhance customer outcomes and efficiency.Enterprise IT fluency: Strong command of cloud platforms, infrastructure, enterprise applications, and data architecture; adept at integrating systems and leveraging data to inform decisions and drive automation.Applied GenAI excellence: Skilful in designing and deploying GenAI solutions within the native enterprise environment to augment knowledge, streamline workflows, and improve service KPIs—grounded in responsible AI practices.Strategic storytelling and communication: Exceptional ability to articulate complex concepts clearly, craft compelling narratives, and influence stakeholders to align strategy and execution.People leadership and team cultivation: Proven capacity to connect, inspire, and develop teams; lead by example, foster psychological safety and ownership, and build a culture of collaboration and continuous improvement.
Full Time
Product Management
Location: Vapi – Factory Industry: Garment Manufacturing / Apparel Export Experience Required: 12 – 18+ Years Reporting To: Directors / Head Office Job SummaryWe are seeking an experienced and result-driven Production Head / Plant Head to lead and manage the overall production operations at our garment manufacturing facility in Vapi. The role requires strong expertise in production planning, large-scale manufacturing management, team leadership, and process optimisation.The ideal candidate will be responsible for ensuring on-time shipment, high production efficiency, quality compliance, cost control, and optimal utilisation of factory capacity while managing large production teams and coordinating closely with merchandising, quality, and management teams. Key ResponsibilitiesProduction Planning & Execution• Lead end-to-end garment production operations and ensure 100% on-time shipment with strict quality compliance. • Plan and break down monthly production targets into weekly and daily production plans. • Monitor production efficiency, line output, and productivity across all departments. • Ensure optimal capacity utilisation of factory resources and machinery. • Manage multiple production orders simultaneously (100+ active orders). • Reduce style changeover time (QCO) and improve overall production flow. • Ensure production capability to handle 2.5+ lakh garments per month. Cost & Efficiency Management• Control and monitor production costs and operational expenses. • Implement process improvements and automation initiatives for productivity enhancement. • Conduct production risk analysis and corrective action planning to avoid shipment delays. • Improve line balancing, workflow efficiency, and floor management. • Ensure proper preventive maintenance of machinery and equipment. • Monitor housekeeping and operational discipline on the production floor. Team Leadership & Factory Management• Lead and manage large production teams, supervisors, and line managers. • Recruit, train, and develop production and QC teams. • Maintain strong coordination between production, IE, quality, maintenance, and merchandising teams. • Conduct weekly production review meetings with management and HO teams. • Ensure transparent communication with Directors, Merchandisers, Contractors, and Buyers. Quality & Compliance• Ensure quality standards are maintained throughout the production process. • Monitor PPM levels and implement strong QA systems. • Maintain ISO documentation, compliance standards, and audit readiness. • Coordinate and support during buyer audits and QC inspections. Buyer & Contractor Management• Handle buyer visits, factory audits, and production reviews independently. • Coordinate with contractors and external production units when required. • Ensure proper production planning and control for outsourced work. Required Skills & Competencies• Strong expertise in garment manufacturing processes (Woven / Denim preferred) • Production planning and factory capacity management • Line balancing and productivity improvement • Large team leadership and manpower management • Contractor and vendor coordination • Strong ERP and production reporting knowledge • Understanding of European market requirements (added advantage) • Excellent communication, negotiation, and decision-making skills Preferred Candidate Profile• Experience managing factories with 600+ machines • Ability to handle 100+ styles/orders simultaneously • Experience managing large-scale production volumes (2.5+ lakh garments per month) • Strong exposure to modern garment manufacturing technology and machinery • Strong floor presence and hands-on production leadership • Ability to work under pressure and meet tight shipment deadlines
Full Time
Accounting
Job Description:The role will be responsible for overseeing the financial health and reporting of the organisation. This roleensures timely and accurate financial statements, adherence to regulatory requirements, strong internal controls,and alignment of financial strategy with business goals..QUALIFICATIONS: Chartered Accountant (CA)EXPERIENCE: 08-10 years’ experienceSKILLS: Proficient in ERP systems (SAP) and advanced Excel Budgeting, Forecasting & Reporting Audit & Compliance Management Internal Controls & Risk Management Excellent analytical and presentation skills Financial Planning & Analysis (FP&A) Strong interpersonal skills with the ability to work cross-functionallyROLES AND RESPONSIBILITIES Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements inaccordance with applicable standards. Manage monthly, quarterly, and annual group-level financial consolidation and reporting processesunder [Ind AS/IFRS] Preparation of Monthly MIS, P&L MIS, Cash flow statements Lead and manage statutory audits, internal audits, and compliance with regulatory requirements Prepare and present financial reports and variance analyses to senior leadership Oversee budgeting and forecasting processes, aligning financial planning with business strategy. Manage relationships with auditors, tax consultants, and financial institutions. Drive automation and digitisation of finance operations for improved accuracy and efficiency. Ensure compliance with accounting standards, tax laws, and internal policies. Implement and monitor internal controls to safeguard assets and ensure the integrity of financial data. Collaborate with business heads to provide financial insights that support operational decisions andstrategic initiatives. Identify opportunities for process improvement and cost optimization. Ensure timely and accurate preparation of financial statements and management reports Drive implementation of best-in-class consolidation tools and systems Coordinate closely with entity-level--